Resume

Resume

A multi-disciplinary Digital Designer who creates inclusive, scalable, and user-centred experiences that turn complex systems into clear, practical services. His work spans government and public platforms, with a focus on delivering outcomes that genuinely support people in their everyday lives.

Experience

UX/UI Product Designer

Services Australia - myGov

2024 – Present

Remote & Sydney, NSW

Played a key role in shaping the innovation of the myGov app and portal, championing accessibility, and user-centred experiences.

Design lead across multiple design sprints, helping deliver high-impact services including Statutory Declarations, Skills Passport, Digital Medicare Enrolment, Credentials Protection Register, Digital Citizenship Certificate and Census via myGov.

Designed responsive web and mobile interfaces aligned with evolving user needs and platform standards.

Worked with multiple government agencies to gather requirements and ensure cohesive cross-agency service delivery.

Designed supporting infographics, visual artefacts and video content for award submissions, including work featured in the iAwards.

Visual/UX Designer

Services Australia - myGov

2022 – 2024

Remote & Sydney, NSW

Designed user-centred digital experiences across responsive web and app platforms, contributing to the myGov roadmap and broader service ecosystem.

Mapped complex user journeys for government services (e.g. NEMA, Skills Passport, Notifications Centre) and contributed to service design initiatives.

Led and facilitated user testing by writing scenario cards, setting up live testing prototypes, and synthesising insights.

Worked with parter agencies to realise whole of government, future-state designs.

Contributed to and maintained a scalable design system GUI kit to ensure visual and functional consistency.

Created journey maps, service blueprints, and one-pagers to communicate complex service flows and support cross-agency alignment.

Produced walkthrough videos, promotional content, and presentation materials to support internal engagement, leadership updates, and stakeholder showcases.

Freelance Designer

Various clients in private sector

2020 – 2022

Sydney, NSW

Delivered creative design solutions across branding, print, and digital for a diverse client base.

Produced engaging social media content, including static designs and short-form video, tailored to platform best practices.

Managed end-to-end creative projects, balancing client objectives with visually strategic design execution.

Skills

Industry Knowledge


Visual Design

Product Design

Service Design

User Interface (UI) Design

User Experience (UX) Design

Design Systems

Interaction Design

3D Design

Wireframing

Rapid Prototyping

Presentation Design

User Testing & Synthesis

Information Architecture

Design Research

Accessibility Design

Motion Design & Microinteractions

Technical Skills


Figma

Adobe Creative Suite

Microsoft Office Suite

Blender 3D

Final Cut Pro

DaVinci Resolve

Logic Pro x

Other


AI Image Generation

Miro/Mural

Whiteboard

Education

University of Technology Sydney (UTS)

Bachelor of Design, Honours

2018 – 2020

University of Technology Sydney (UTS)

Bachelor of Design

2015 – 2018

Certifications:

Introduction to Generative AI - NVIDIA Online